For MyBreak, we developed an advanced website tailored to their Vending Machines Division, along with a comprehensive support page accessible via QR codes on their vending machines.
This unique feature provides a quick and efficient way for customers to report issues or share suggestions directly. The integration of a cutting-edge chatbot through Facebook Messenger elevates the support system, facilitating manual or automated feedback and problem reporting with ease.
This chatbot, utilizing sophisticated technology, has engaged thousands of people since its launch, boasting an impressive accuracy rate above 85%. This innovative approach not only simplifies the customer support process but also significantly enhances user experience, demonstrating MyBreak’s commitment to responsive and effective customer service.
